Privacy notice

1. Who we are

Perchy, LLC is a U.S. limited liability company with its registered address at 131 Continental Dr, Suite 305, Newark, DE 19713, United States. We are responsible for personal information used to operate this website and handle business enquiries, and act as controller where that term applies. Contact hi@perchy.ai, use the contact form and select “Security or privacy”, or write to our registered address.

2. Information we collect

When you send an enquiry, we collect your name, email address, company or team name, selected interest, any budget you choose to provide, your message, submission time and an acknowledgement of the privacy notice. We generate a reference and store the enquiry so it can be reviewed. Please do not send passwords, payment-card details, medical information or sensitive customer content.

Our hosting and security providers may process network information such as your IP address, request metadata and security logs to deliver and protect the site. The contact endpoint uses a time-limited hash of the connecting IP address for abuse prevention. The application does not store the original IP address in the enquiry record.

This website is intended for business users and is not directed to children under 13. If you believe a child has provided personal information to us, contact hi@perchy.ai so we can review and delete it where appropriate.

3. Why we use information

We use enquiry information to assess your requirements, respond to questions, prepare requested proposals and communicate about potential business services. We also use limited request information to protect the website, prevent spam and preserve the integrity of submissions.

Where the EU or UK GDPR applies, we rely on steps taken at your request before entering a contract, where appropriate, or our legitimate interests in responding to business enquiries, maintaining relationships and protecting the website. We may also process information to meet applicable legal obligations or establish, exercise or defend legal claims. The form acknowledgement records that you have seen this notice; it is not consent to marketing.

We do not use contact-form submissions to make solely automated decisions with legal or similarly significant effects, and we do not enrol you in a marketing mailing list through this form.

4. Who receives information

Enquiries are accessible to authorised company personnel and the infrastructure providers that operate the site and its database. This website is hosted directly on Cloudflare Workers, with Cloudflare D1 for enquiry records. If you contact us by email, the email delivery and mailbox providers also process that correspondence.

We may disclose information to professional advisers, competent authorities or other recipients when legally required or necessary to protect legal rights. We do not sell enquiry information. Customer model providers and deployment subprocessors are identified separately when scoping a customer service; they are not recipients of a website enquiry merely because their model is featured here.

We do not sell enquiry information or disclose it for cross-context behavioural advertising. The application does not use enquiry data for targeted advertising or profiling in furtherance of decisions with legal or similarly significant effects.

5. International processing

Perchy, LLC is a U.S. company. Website hosting, network delivery and support may involve processing in the United States, the European Union and other countries. The website enquiry database is configured with Cloudflare D1’s EU jurisdiction setting; this does not mean that every infrastructure function or authorised access takes place only in the EU.

Where an activity is subject to EU or UK international-transfer requirements, an applicable legal transfer mechanism and any required assessments or supplementary safeguards must be in place. Depending on the activity, mechanisms may include an adequacy decision, EU Standard Contractual Clauses, the UK International Data Transfer Agreement or the UK Addendum. Our registered address does not determine all processing locations.

Contact hi@perchy.ai for information about the safeguards relevant to a particular activity. Customer deployment locations and approved access arrangements are documented in the applicable agreement. We do not claim Data Privacy Framework certification or blanket compliance based only on a hosting location.

6. Retention

The website assigns enquiry records a 12-month retention period from submission. Expired records are removed during routine database maintenance performed as enquiries are processed. We may keep relevant correspondence separately for an ongoing customer relationship, legal obligations or the establishment or defence of claims. Such records are retained only for as long as reasonably necessary for that purpose.

Application abuse-prevention records expire after 24 hours and are removed during routine maintenance. Infrastructure providers may retain their own operational and security logs under their applicable terms. Contact us to request earlier deletion where the law gives you that right.

7. Your rights

Depending on your location and the law that applies, you may have rights to access, correct, delete or receive a copy of your personal information, or to object to or restrict certain processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. Applicable law may also provide rights to opt out of certain processing or appeal a decision about a privacy request.

Send a request to hi@perchy.ai or use the contact form and select “Security or privacy”. Describe your request and include an enquiry reference if available. We may need proportionate information to verify your identity. Where applicable law permits an authorised agent, we may require evidence of authorisation and identity verification. We respond within the period required by applicable law and explain any permitted extension or denial. To appeal a denied request where that right applies, contact us using the same channel and identify it as a privacy appeal. We do not unlawfully discriminate against people for exercising privacy rights.

You may complain to the regulator or other authority responsible under applicable law, including a relevant U.S. state authority. Where the UK GDPR applies, this includes the UK Information Commissioner’s Office; where the EU GDPR applies, this includes the relevant EEA data protection authority. You do not have to contact us first.

8. Customer inference content

Prompts, files and outputs processed for a customer under its instructions are governed by the customer agreement and applicable data processing terms. Our role may be processor or subprocessor depending on the activity. The customer determines the purposes of its application and must provide its own notices where required. The website enquiry notice does not replace those arrangements.

9. Changes and contact

We may update this notice to reflect changes in the website, our operations or the law. The revision date identifies the current version. For privacy questions, contact hi@perchy.ai or write to the registered address above.